Terms and Conditions

Last updated: September 2026 · ShriLearning Management Consultancy Pvt. Ltd. (“ShriLearning”, “Company”, “We”, “Us”, “Our”)

These Terms and Conditions (“Agreement”) govern your access to and use of the ShriLearning website, learning platform, course content, and training services (together, the “Services”). By clicking “Sign Up”, registering for a course, or otherwise using the Services, you (“You”, “Your”, “Participant”) agree to be bound by this Agreement. If you do not agree, please do not access or use the Services.

1. Definitions

• “Course” or “Batch” means a specific instructor-led or self-paced training program offered by ShriLearning, delivered in classroom, live-virtual, or online-recorded format.
• “Courseware” means all training materials, slides, practice questions, recordings, and related content provided as part of a Course.
• “PMI” means the Project Management Institute, Inc., an independent, U.S.-based professional association that owns and administers the certifications and standards referenced on this website.
• “PMI Marks” means PMI’s registered trademarks and service marks, including but not limited to PMI®, PMP®, CAPM®, PMI-ACP®, PgMP®, PfMP®, and A Guide to the Project Management Body of Knowledge (PMBOK® Guide).

2. Acceptance of this Agreement

By clicking “Sign Up,” submitting payment, or otherwise enrolling in a Course — whether the enrollment is completed online, by e-mail confirmation, over a phone call, or in person — you confirm that you have read, understood, and agree to this Agreement, and that you understand the nature of the Services offered by ShriLearning. Access to the Services is conditional on acceptance of this Agreement in full.

Enrollment constitutes acceptance. By enrolling in any ShriLearning Course or program, you expressly agree to be bound by this Agreement in its entirety, including any amendments published from time to time under Section 19, whether or not you have read this page in full.

3. User ID and Password

Where the Services require an account, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Accounts are personal to you and may not be shared. You agree to notify ShriLearning promptly of any unauthorized use of your account. ShriLearning may suspend or terminate an account where credential-sharing or unauthorized use is identified.

4. Course Content and Courseware

ShriLearning provides access to Courseware in the format(s) applicable to your enrolled Course. Course content is periodically revised to reflect updates to PMI’s Examination Content Outline (ECO) and standards; ShriLearning may amend, revise, or update Courseware to keep it current, and reserves the right to charge a reasonable fee for material revisions delivered after your original enrollment.

5. License to Use the Website and Services

Subject to your compliance with this Agreement, ShriLearning grants you a personal, limited, non-exclusive, non-transferable, and revocable license to access and use the Services for your own educational, non-commercial use. You may not reproduce, distribute, publicly display, or create derivative works from any Courseware without ShriLearning’s prior written consent.

6. Intellectual Property Rights

All Courseware, website content, branding, and materials authored by ShriLearning remain the exclusive property of ShriLearning. Nothing in this Agreement transfers any ownership or proprietary rights to you; you receive only the limited license described in Section 5. Online/recorded courses are provided as a supplement to, and not a replacement for, live classroom or premium instructor-led training.

7. PMI Trademarks and Third-Party Marks

PMI®, PMP®, CAPM®, PMI-ACP®, PgMP®, PfMP®, and A Guide to the Project Management Body of Knowledge (PMBOK® Guide) are registered marks of the Project Management Institute, Inc. References to these marks on this website and in ShriLearning’s Courseware identify certifications, standards, and examination content published by PMI, and — except as described in Section 10 — do not by themselves imply any sponsorship, endorsement, or affiliation by or with PMI.

Obtaining the PMP® credential requires satisfying all of PMI’s eligibility criteria: a combination of education and project management experience, 35 contact hours of project management education (or holding the CAPM® credential), submission and approval of a certification application to PMI, and a passing score on the PMI-administered examination. Completing a ShriLearning course satisfies the contact-hours component of this requirement only. It does not, by itself, guarantee application approval, exam eligibility, or a passing result.

Where ShriLearning publishes an exam pass rate, success rate, or similar statistic, it will state the group measured and how the figure was calculated. ShriLearning does not represent its training as the sole requirement for obtaining any PMI certification, and does not claim that certification can be achieved with minimal effort or in an unrealistically short timeframe.

If and once ShriLearning becomes a PMI Authorized Training Partner, all of ShriLearning’s marketing and promotional materials — website, brochures, advertising, and social media — will follow PMI’s then-current trademark usage guidelines, Authorized Training Partner Intellectual Property Guidelines, and Advertising Policy, including how the PMI ATP seal, partner identification number, and PMI Marks may be displayed.

8. PMI Authorized Training Partner Status

ShriLearning intends to apply to the Project Management Institute, Inc. (“PMI”) for status as a PMI Authorized Training Partner (ATP); as of the date of this Agreement, that application has not yet been submitted. ShriLearning does not currently represent itself as a PMI Authorized Training Partner, and will identify itself as one, and display the PMI ATP seal and partner identification number, only once an application has been submitted and PMI has confirmed active ATP status for ShriLearning. Should ShriLearning’s ATP status ever become inactive or be withdrawn after that point, all references to it will be removed from this website and from ShriLearning’s marketing materials within the timeframe PMI requires.

9. Certification Application Assistance — Scope and Limitations

ShriLearning’s role is limited to delivering project management training and exam-preparation guidance. ShriLearning does not complete, submit, or otherwise manage a Participant’s certification application to PMI on the Participant’s behalf, and does not supply templated, prewritten, or standardized language for a Participant to copy into their own PMI application. Participants are solely responsible for the accuracy, completeness, and truthfulness of any application they submit to PMI.

10. Usage of Personal Information, Photographs and Testimonials

10.1 General Use of Personal Information

Personal information you submit to ShriLearning is used only for the purpose for which it was provided — including enrollment processing, course delivery, and communicating about ShriLearning courses you may be interested in — and is protected using industry-standard security and management procedures. ShriLearning does not sell or share your personal information with third-party marketers without your consent, except where required by law.

10.2 Photographs, Success Stories and Testimonials

Where a Participant voluntarily shares a photograph, video, written feedback, or success story with ShriLearning — including for the purpose of a social media feature, a Course “Thank You” banner, or a certification/completion announcement — that submission is treated as the Participant’s consent for ShriLearning to also use the same photograph, video, feedback, or story:

• on the ShriLearning website, including in its testimonials or success-stories section;
• in other ShriLearning promotional, marketing, or advertising materials; and
• across print, digital, and social media channels operated by ShriLearning,

in each case without further notice or compensation to the Participant, unless the Participant expressly states otherwise in writing at the time of submission (for example, by asking that a photo be used on social media only and not on the website).

10.3 Voluntary, No Compensation

Sharing a photograph, video, or testimonial is voluntary. Declining to do so has no effect on a Participant’s enrollment, access to Courseware, or certificate of completion. No fee, royalty, or other compensation is payable for any use permitted under this Section.

10.4 Withdrawing Consent

A Participant may withdraw consent given under Section 10.2 at any time by writing to compliance@shrilearning.com with the subject line “Withdraw Consent – Photo/Testimonial Use.” ShriLearning will remove the Participant’s photograph, name, and testimonial from its website and from future promotional materials within a reasonable time, not exceeding 30 days of receiving the request. Withdrawal does not affect materials already published, printed, or distributed before the date of withdrawal (for example, social media posts already live, printed banners, or marketing collateral already issued to a third party), and does not affect the lawfulness of any use that occurred before withdrawal.

10.5 Minors

Where a Participant is under the age of 18, the consent described in Section 10.2, and any withdrawal of it under Section 10.4, must be given by the Participant’s parent or legal guardian.

11. Fees, Refunds and Cancellations

11.1 Refund Policy

• Once access to Courseware has been granted, fees are generally non-refundable.
• ShriLearning’s management may, at its discretion and on a case-by-case basis, approve a refund of up to a maximum of 50% of fees paid.
• As an alternative to a refund, a Participant may instead attend a subsequent Batch of the same Course at no additional cost, subject to seat availability.
• Where a partial refund is approved, 50% of the fee is retained to cover the cost of non-refundable digital Courseware and processing already incurred.
• Requests for a GST invoice must be made in advance, as invoices cannot be reissued or modified after the fact.

11.2 Cancellation Policy

• If ShriLearning cancels or postpones a Batch, affected Participants are entitled to a full (100%) refund or a transfer to another Batch, at their choice.
• If a Participant cancels within 2 days of the scheduled Batch start date, or more than 30 days after payment was made, the request is eligible for a refund of up to a maximum of 50% of fees paid, with the balance retained to cover non-refundable digital materials and processing costs.

12. Online, Recorded, and Classroom Training Terms

Where a Course draws on third-party-sourced recorded content, ShriLearning’s responsibility for instructional quality applies to trainer-delivered instruction. Participants enrolled in online-only Courses receive access to live webinars where offered, doubt-clearing support for a period of five years from enrollment, and a certificate of completion. Participants enrolled in classroom Courses receive online materials as supplementary pre-study resources.

13. Grievance and Complaint Resolution

ShriLearning is committed to resolving learner concerns promptly and fairly, consistent with the customer resolution process ShriLearning intends to submit as part of its planned PMI Authorized Training Partner application.

• Raise a concern: A Participant dissatisfied with course content, instruction, or service may submit a written complaint to compliance@shrilearning.com, including their name, Course/Batch details, and a description of the issue.
• Acknowledgement: ShriLearning will acknowledge receipt of the complaint within 2 business days.
• Review and response: A designated ShriLearning representative will review the complaint and respond with a proposed resolution within 10 business days of acknowledgement.
• Escalation: If the Participant is not satisfied with the proposed resolution, the matter may be escalated in writing to ShriLearning’s management for final review.

Possible resolutions include, at ShriLearning’s discretion, additional instructional support, a transfer to another Batch, or a refund in accordance with Section 11.

This process is in addition to, and does not replace, any complaint or non-compliance reporting channel available directly through PMI in connection with PMI-authorized training. Once ShriLearning becomes a PMI Authorized Training Partner, ShriLearning will keep this process active for as long as its ATP status remains active, and will keep it visible to learners — including a direct reference in course enrollment confirmations and orientation materials, and a link from this Website’s footer — rather than leaving it discoverable only within this Agreement.

14. Limitation of Liability

ShriLearning does not warrant that the website or Services will be uninterrupted or error-free. To the maximum extent permitted by law, ShriLearning’s total liability arising from or relating to the Services is limited to the fees paid by you for the specific Course giving rise to the claim. ShriLearning is not responsible for the conduct of other users or third parties in connection with the Services.

15. Term and Termination

This Agreement remains in effect for as long as you hold an active, paid account or are enrolled in a Course. ShriLearning may terminate your access immediately, with notice by email, in the event of misrepresentation, payment default, or breach of this Agreement.

16. Waiver

No waiver of any right under this Agreement is effective unless made in writing and signed by ShriLearning. A waiver of any specific provision does not constitute a waiver of any other provision or of the same provision on a future occasion.

17. Severability

If any provision of this Agreement is found unenforceable under applicable Indian law, that provision will be reformed to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force.

18. Governing Law and Jurisdiction

This Agreement is governed by and construed in accordance with the laws of India, including the Information Technology Act, 2000 and the Consumer Protection Act, 2019, where applicable. The courts at Delhi shall have exclusive jurisdiction over any dispute arising out of or relating to this Agreement.

19. Amendment and Assignment

ShriLearning may amend this Agreement at any time by publishing the updated version on this website with a revised “Last updated” date. Continued use of the Services after an amendment constitutes acceptance of the revised terms. You may not assign or transfer your rights under this Agreement without ShriLearning’s prior written consent.

20. Contact Us

Questions about this Agreement, or complaints under Section 13, can be sent to support@shrilearning.com.