Refund policy depends on the days before which you have applied for refund.
For Instructor Led Classroom/Live Online Training:
- If you are informing us 30 days before the training start date about refund request then there will be no extra fee and you will get complete 100% refund.
- If you are informing us 15 days before the training start date about refund request then there will be 20% training fee which will be charged as processing fee and rest 80% fee will be refunded.
- If you are informing us in less than 15 days about refund request then there will be 60% training fee which will be charged and rest 40% fee will be refunded.
For Self Study Online Courses:
No Refund Policy
Timeline and Mode of Credit for the refund:
Refund will be initiated within 5-7 working days from the date we receive refund request from customers end. Mode of Refund will be Bank Wire Transfer. You have to share the Bank Account details where you want funds to be transferred. Customers can expect the amount to get refunded within 10 working days.
Please note: The 100% Refund amount is calculated based on the amount which actually hits our bank account. Transaction fee and currency conversion charges will be deducted from the customer fee plus 25 USD processing fee will be deducted for refund.