Privacy Policy

Last updated: October 2026 · ShriLearning Management Consultancy Pvt. Ltd. (“ShriLearning”, “Company”, “We”, “Us”, “Our”)

We take your privacy seriously and are committed to protecting the personal information of everyone who visits our website or enrolls in our courses. This Privacy Policy explains what personal information we collect, how we use and share it, and the rights you have over it under applicable Indian data protection law, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (“DPDPA”).

1. About Us and the Website

ShriLearning provides online, instructor-led, and classroom training across multiple project management courses, primarily for working professionals and, in some cases, college students, through the website www.shrilearning.com (the “Website”). ShriLearning is a Project Management Institute, Inc. (“PMI”) Authorized Training Partner (“ATP”). You can verify our status in the PMI Authorized Training Partner directory and through our PMI ATP badge on Credly.

2. Roles Under the DPDPA

Under the DPDPA, ShriLearning acts as a “Data Fiduciary” – the entity that determines the purpose and means of processing your personal data. You, as a user of the Website or a participant in our courses, are the “Data Principal”. This Policy describes how ShriLearning, as Data Fiduciary, handles your personal data.

3. Information We Collect

You can browse most of the Website without registering or providing any personal information. We collect personal information only when you choose to provide it, including when you:

  • Register for a free test, forum, or webinar;
  • Enroll in and pay for a Course, which requires your name, email address, phone number, and billing address (including your country/location);
  • Contact us for feedback, product updates, or support; or
  • Voluntarily submit a testimonial, photograph, or video.

For PMI-authorized courses, we also record your course attendance and completion status so that we can issue your contact hours / PDUs and any associated digital badge (see Section 7).

We do not collect or store your credit/debit card information. Payments are processed by our payment partners – PayPal, CCAvenue, 2Checkout, and RazorPay – over SSL-encrypted connections, and card details are handled solely by these partners.

4. How We Use Your Information

We use the personal information you provide only for the purpose for which it was submitted – such as processing your enrollment, delivering course access, responding to your queries, submitting contact hours / PDUs and arranging digital badges for PMI-authorized courses, and, where you have not opted out, contacting you about ShriLearning courses or updates you may be interested in. You may unsubscribe from marketing communications at any time.

Your information will never be sold, exchanged, or disclosed to any third party for that third party’s own marketing purposes.

5. Legal Basis and Consent

We process your personal data on the basis of your consent, given when you submit it to us, and, where applicable, to perform our obligations to you as a Course participant – including, for PMI-authorized courses, the program-administration sharing with PMI and Credly described in Section 7. Consent you give us is specific to the purpose stated at the point of collection; you may withdraw consent for optional uses (such as marketing communications or use of your testimonial) at any time, without affecting the validity of processing already carried out.

6. Sharing of Personal Information

We share personal information only as described in this Policy: with our payment partners to process your payment (Section 3), with PMI and Credly for PMI-authorized courses (Section 7), and where required by law.

Where you have purchased a Course, we may ask whether you are willing to provide a testimonial, photograph, or video for display on the Website or our social media channels. We only use such material with your consent. Photographs taken at ShriLearning events may be used in course materials or promotions; we ask that such images not be misused, and we are not responsible for messages you may receive from third parties as a result of information you have chosen to make public.

7. Data Shared with PMI as an Authorized Training Partner

ShriLearning is a PMI Authorized Training Partner. If you enroll in a PMI-authorized course with us, we share the following limited personal data with PMI and its digital credentialing partner, strictly for program administration:

  • Contact-hour / PDU claims: your name and course completion status are submitted to PMI through PMI’s Continuing Certification Requirements System (CCRS) as part of ShriLearning’s batch contact-hour claims for the course you completed.
  • Quarterly location review: your country/location, as recorded at enrollment, may be reviewed by PMI as part of its quarterly “True-Up” process, which verifies ATP course purchases against location-based pricing.
  • Digital badge issuance: where a course you complete carries a digital badge, your name and email address are shared with Credly, PMI’s third-party digital credentialing partner, solely to issue that badge to you.

This sharing applies only to learners enrolled in PMI-authorized courses. It does not apply to our other courses, free tests, webinars, or general Website visitors. We do not share your payment card details with PMI or Credly, and we do not share your information with them for their marketing purposes. PMI and Credly handle the information they receive under their own privacy policies, which are available on their respective websites.

Because this sharing is needed to record your contact hours / PDUs and issue your badge, if you ask us not to share your information with PMI or Credly, we may be unable to submit your contact hours or arrange your badge. Information already submitted to PMI or Credly before such a request is held by them under their own privacy policies, and you may contact them directly about it.

“PMI” and “PMI Authorized Training Partner” are marks of the Project Management Institute, Inc.

8. Cookies and Tracking

The Website uses cookies – small text files stored on your device – to enhance your browsing experience and understand how the Website is used. Cookies used by the Website do not, by themselves, identify you personally. Our shopping cart uses cookies to temporarily hold your name and email address during checkout; credit card information is never stored in a cookie.

9. Third-Party Links

The Website may link to third-party websites, including PMI and Credly. ShriLearning is not responsible for the privacy practices or content of any website we do not operate, and we encourage you to review the privacy policy of any third-party site you visit.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Services, and for 8 years thereafter to satisfy tax, accounting, and other legal recordkeeping requirements, as well as PMI Authorized Training Partner program record-keeping and audit requirements for PMI-authorized courses. Where you request deletion under Section 12, we will delete or anonymize your personal information except where retention is required by law.

11. Data Security

We use industry-standard technical and organizational security and management procedures – including SSL encryption for payment transactions – to protect your personal information, and we use it only for the purpose for which it was submitted. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Rights as a Data Principal

Subject to applicable law, you have the right to:

  • Access the personal information we hold about you, including a summary of what we have shared with PMI or Credly;
  • Correct inaccurate or incomplete personal information (for example, the name to be shown on your contact-hour record or digital badge);
  • Erase your personal information or close your account, except where we are required to retain it by law;
  • Withdraw consent for any processing that relies on your consent; and
  • Grievance redressal – to raise a concern about how your personal information has been handled, as described in Section 13.

To exercise any of these rights, contact us through the Help & Support section of the Website or the email address in Section 17.

13. Grievance Officer

In accordance with the DPDPA, ShriLearning has designated the following designation to address grievances relating to the processing of your personal data:

Legal & Finance Head

We will acknowledge and address grievances submitted to the Grievance Officer within the timeframe required by applicable law.

14. Children’s Information

ShriLearning’s courses are directed at working professionals and college-level students, not children. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

15. Cross-Border Data Transfers

Some of our service providers and partners – including payment processors, PMI, and Credly – are based outside India, in particular in the United States. Where your personal information is transferred outside India, we take reasonable steps to ensure it continues to receive an appropriate level of protection, consistent with the DPDPA and other applicable law.

16. Changes to this Privacy Policy

We may update this Privacy Policy at any time by publishing the revised version on this page with an updated “Last updated” date. We encourage you to review this page periodically.

17. Contact Us

Questions about this Privacy Policy, or requests relating to your personal information, can be directed to us through the Help & Support section of the Website, or to support@shrilearning.com.